At this point if you still have trouble then you may have a firewall interfering with your connection. Turn on your PS4 and test the network connection again Turn off your PS4, Modem, and Router and wait about 15 - 30 secondsĤ. If your NAT type is moderate or strict, please try the steps below:ġ. Average matchmaking wait times will be affected. Strict NAT may not be able to join or communicate in certain game sessions. Moderate NAT will have some restrictions and will be unable to communicate or play with users with a strict NAT. Open NAT has no restrictions and will be able to connect with any other players. Note: You can visit the Sony PS4 manual website for additional details regarding the connection test If this test shows your connection as NAT type 3, then you will most likely have some sort of interference within your connection to the online servers. Then select Test Internet Connection Test Start by testing your network connection with the following steps:Ĥ. If you are having trouble connecting, please try the following:
